Get in touch

Paynet I.T.S. LLC.

P.O. Box 392589. Dubai, UAE.

Customer support

[email protected]

Let's move your business faster

Tell us what you need - Mobile Recharge, Utility bill payments, Self-service Payment Kiosks or Micromarkets - and get a tailored rollout plan.

Frequently asked questions

We typically respond within 4 business hours during working hours in the EU and GCC. In any case, you'll receive a reply within one business day.

To speed up your quote, please include: your company name, country of operation, the products you're interested in (e.g. API, kiosk, ESL, smart fridge), expected volumes or number of locations, and your target launch date.

Yes. Remote demos are usually available within 48 hours. If you'd like to run a hardware pilot, we can ship units within 2–4 weeks after receiving your purchase order and NDA.

For smart fridges and kiosks, we support 1-unit pilots. Volume pricing starts at 10 units. For ESL, the minimum is 2,000 labels per store or 10,000 labels per purchase order.

We have sales hubs in Dubai (GST) and Warsaw (CET), and support clients across EMEA, LATAM and APAC. Our team speaks English, Arabic, Polish, Russian, Ukrainian and Portuguese.

You get 24/7 support via email, phone or Slack. We guarantee a first response within 30 minutes, and offer on-site servicing in the EU within 48 hours if needed.